My first impressions of Jackpot247 Casino were quite good. When I’m considering a new casino website, I like to see an overview of the games they offer on their homepage first and foremost. So, I was pleasantly surprised to see that the overall design of this website met my needs exactly!
Jackpot247 is owned by NetplayTV Group Ltd, who have their registered office in Alderney. The company has a license to provide casino services and is regulated by the UK Gambling Commission, making this casino a safe choice.
The casino’s focus is on live roulette, even though other games are provided too. Some of the live roulette games are also featured on the TV channel ITV in the UK; this enables the company to provide an authentic casino experience to their players.
Jackpot247 has a tremendous number of games to offer, so players won’t get bored easily. There are approximately 96 slots, 20 Vegas games and 8 live casino games, which is quite reasonable for a UK casino.
The software provider of games on Jackpot247 is NetplayTV Group, who is also the owner of the casino. When I tested the games, I found them to be running quite smoothly, opposed to the somewhat lengthy loading times of the website itself. Of course, the loading time of the online slot games was also a little long, even though I have quite the powerful PC and tablet. However, I’ve experience no delays once the game was running.
Jackpot247 does deliver many slots, but I find it difficult to find the progressives quickly. To display their progressive slots, Jackpot247 has added the jackpot in question to the image of the slot. Unfortunately, I had to look for a bit until I could find an overview just containing the progressives. There are some interesting slots in their range, including TV and movie-based slots such as Top Gun, Pink Panther, Ace Ventura Pet Detective and much more.
One of the more interesting features of this casino, aside from the tremendous selection of slots, is the beautiful selection of live casino games. At Jackpot247, casino lovers can indulge with live casino games such as roulette, blackjack, baccarat, roulette double-up and more. Therefore, this aspect will be of interest for people craving the true casino experience.
Jackpot247 is available on PC and on mobile devices, so this casino has its bases covered. However, I do find that loading times are quite lengthy on both PC, tablet and phone; this could be down to the servers this casino website is on. The UK is notorious for poor server suppliers, so this is a problem I can forgive.
Most of us like to play games on our mobiles, so we can play our favourite casino games from the comfort of our own couch. Users can download Jackpot247 for their mobile devices; this includes iPhone, iPad, tablet, Android and Blackberry smartphones. Therefore, this casino is available for most people’s mobile device.
Jackpot247 has customer support available, but finding the appropriate information is quite the task. To get the customer support number, players need to browse to the Help & FAQs page – and then try to the find the phone number in a sea of text.
To get help from the customer support team, players can call 08000 147 535, although this line is stated to be reserved for members who are trying to register. Fortunately, this number is free, so contacting customer support won’t cost you a thing.
In my honest opinion, I am quite disappointed in the lack of clear information on Jackpot247. Even though all the information seems to be present, information pages are often overly complicated, making it more difficult to find the right contact information. If Jackpot247 wants to improve this in the future, I recommend putting the customer support phone number in the header of their website.
Even though they lack in interesting promotions and lengthy loading times, the casino does provide a lot of fun slots that will speak to avid slot players. The live casino feature also gives this casino the genuine real-life feel, so if you are looking to create an account with a new casino, I would consider Jackpot247 if you want a genuine casino feel.